Upfilm Studio Privacy Policy Introduction

At Upfilm Studio ("Upfilm",  "we", or "us"),  we respect the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website upfilm.com.au and our services.Information We CollectContact Information: Name, email address, phone number, company information, or other details you provide when contacting us or subscribing to communications.Project Details: Information about your video projects submitted through our forms or collaborative tools (Trello boards, etc.). This may include scripts, brand assets, reference materials, and other content related to your project.Payment Information: Billing information, including payment card details, is securely processed by our third-party payment provider(s). We do not store full payment card numbers.Usage Data: We may collect information about how you interact with our website, such as pages visited, time spent on the site, device information, and IP address. This helps us improve our website and services.How We Use Your InformationProviding Services: We use your information to communicate with you, manage your video projects, process payments, and deliver our video production services.Marketing & Communications: With your consent, we may use your contact information to send you newsletters, promotions, or updates about Upfilm Studio. You can opt-out of these communications at any time.Website Improvement: We use usage data to analyse website trends, optimise our website, and enhance user experience.Legal Compliance: We may disclose your information if required by law, to protect our rights, or in the case of a business transfer.How We Share Your InformationThird-Party Service Providers: We may share necessary information with trusted service providers (e.g., payment processors, email marketing platforms) to facilitate our services.Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as a business asset.With Your Consent: We may share your information for other purposes with your explicit consent.Security MeasuresWe implement  appropriate technical and organisational security measures to protect your personal information from unauthorised access, use, alteration, or disclosure.Your Choices & Data RightsAccess & Correction: You can request access to and correction of your personal information that we hold.Opt-Out: You can opt-out of marketing communications by using the "unsubscribe" link or contacting us.Data Portability: You may request a copy of your personal information in a portable format.Deletion: In certain circumstances, you may request that we delete your personal information.Cookies & Tracking TechnologiesWe use cookies and similar tracking technologies to analyse website usage and personalise your experience. Children's PrivacyOur website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.Changes to This PolicyWe may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website.Contact UsIf you have questions about this Privacy Policy or our data practices, please contact us at: hello@upfilm.comEffective Date: 18.04.2024Important:Replace bracketed placeholders with your specific company information, payment providers, and tracking technologies used.Consult with a legal professional to ensure this policy aligns with all applicable privacy regulations (GDPR, CCPA, etc.) relevant to your business and the locations you serve.